AI Pharmacy IntelligenceMore volume, Same team

Prescription intake, prior auth, refill management, and insurance workflows — handled by AI-powered solutions built for independent pharmacy.

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Trusted by independent pharmacies
Process incoming Rx  ·  Torres, James R.  ·  Lisinopril 10mg
6 portals
PioneerRx
UnitedHealth
Rx processed — ready to dispense.
Let’s review?
Processed in 9 sec  ·  Aug 14, 2025 9:41am
Lisinopril 10mg  entered & verified
Insurance verified
PA not required
Saved to PMS
Patient
Drug
Payer
Status
Torres, James R.
Lisinopril 10mg
UnitedHealth
Complete

Bicentra agents handle prescription intake, insurance, prior auth, and data entry — so your team focuses on patients, not paperwork.

Moves between windows
Reads, extracts, enters without being told how.

The vision agent navigates your actual desktop — from incoming fax to PMS data entry — just like a trained technician. No integrations required.

incoming_fax_0814.pdf
PMS Entry
Bicentra Agent · Idle
incoming_fax_0814.pdf
Riverside Medical Group
1240 Harbor Blvd · Pembroke Pines FL · (954) 555-0192
Prescriber
Dr. Sarah Mitchell, MD
Date
08/14/2025
Patient
James R. Torres
Date of Birth
04/12/1965
Lisinopril 10mg tablets
Sig: Take one (1) tablet by mouth once daily for hypertension.
Qty
#30
Refills
×3
DAW
0
Sarah Mitchell
Prescriber signature
NPI 1234567890
DEA# AM1234563
PMS — New Prescription Entry
Rx Entry
Patient
Drug
Insurance
Clinical
Patient Last, First
Date of Birth
Drug Name
Strength / Form
DAW
Sig / Directions
Qty Dispensed
Refills Auth
Days Supply
Prescriber (NPI)

AI-Powered Solutions

Every workflow that slows your pharmacy down — automated.

Vision AI

Reads every prescription — faxed, handwritten, or electronic — and enters it into your PMS automatically. No typing, no errors.

Voice AI

Answers every inbound call, processes refills, contacts prescribers, and sends patient reminders. Your phone runs itself.

Insurance Automation

Verifies benefits, initiates prior authorizations, and navigates formulary rules in real time — before it becomes a delay.

Clinical Safety

Flags drug interactions, therapy problems, and dosage issues at the point of processing. Every script reviewed before it reaches the patient.

Revenue Intelligence

Tracks DIR exposure, forecasts reimbursements, and surfaces margin opportunities across every PBM contract.

Patient Engagement

Automates refill reminders, med sync, pickup notifications, and outreach campaigns — without staff lifting a finger.

Bicentra vs Manual / Others

Bicentra
Manual / Others
Payroll reduction: automates full technician workload
Up to 70%
Not measured
Workflow coverage: intake to dispensing, one platform
Full
Partial
Setup requirement: API, IT team, integration project
None
Required
Time to go live
Days
Weeks
PMS compatibility: works with any system out of the box
Universal
Limited
Self-healing: adapts when your PMS updates automatically
Automatic
Manual
No hallucinations: multi-agent QA and numeric plot checks
Yes
No
Pharmacist workload: data entry tasks per day
Zero
High
Audit trail: every agent action logged and traceable
Full
None
Getting started

Live in days, not weeks.

You walk us through your workflow once. We handle everything else.

Step 01
Map your workflow
~1 hr from you · Day 1
Step 02
We build & configure
0 hrs from you · Days 2–4
Step 03
Review & approve
~45 min from you · Day 5
Step 04
Go live
Day 7 onwards
Receive
Map
Document
Confirm

Fully Compliant,
Always Transparent

Bicentra is built with compliance at its core — every action our AI agents take is logged, traceable, and aligned with payer requirements and healthcare regulations.

HIPAA
Compliant
SOC 2
Type II Ready
Full Audit Trail
Every action logged
BAA Ready
Business Associate

Request a demo

Schedule a 30-minute demo to see Bicentra's AI agents process prescriptions and prior auths for your pharmacy's workflows.