AI Workforce for PharmacyMore scripts. Same team.

From Rx intake to patient pickup.
Every manual step, automated.

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Reply to Bicentra…
Process incoming Rx  ·  Torres, James R.  ·  Lisinopril 10mg
6 portals
PioneerRx
UnitedHealth
Rx processed — ready to dispense.
Let's review?
Lisinopril 10mg
9 sec  ·  Aug 14, 2025 9:41am
✓ Insurance verified
✓ PA not required
✓ Saved to PMS
Patient
Drug
Payer
Status
Torres, James R.
Lisinopril 10mg
UnitedHealth
Complete

Bicentra agents handle prescription intake, insurance, prior auth, and data entry — so your team focuses on patients, not paperwork.

Meet Operator

The AI that sees your PMS. Exactly the way a trained technician would.

Reads your screen. Enters your PMS. No API, no integration required.

No API or integration required
Works with any PMS out of the box
Multi-agent QA — zero hallucinations on clinical data
incoming_fax_0814.pdf
PMS Entry
Bicentra Agent · Idle
incoming_fax_0814.pdf
Riverside Medical Group
1240 Harbor Blvd · Pembroke Pines FL · (954) 555-0192
Prescriber
Dr. Sarah Mitchell, MD
Date
08/14/2025
Patient
James R. Torres
Date of Birth
04/12/1965
℞
Lisinopril 10mg tablets
Sig: Take one (1) tablet by mouth once daily for hypertension.
Qty
#30
Refills
×3
DAW
0
Sarah Mitchell
Prescriber signature
NPI 1234567890
DEA# AM1234563
PMS — New Prescription Entry
Rx Entry
Patient
Drug
Insurance
Clinical
Patient Last, First
Date of Birth
Drug Name
Strength / Form
DAW
Sig / Directions
Qty Dispensed
Refills Auth
Days Supply
Prescriber (NPI)
< 9 sec
From fax received to PMS entry — fully automated
Any PMS
No API, no IT project — Operator reads your screen directly
Zero errors
Every field cross-checked before it touches your PMS

How Bicentra thinks

Every script reviewed. Only what matters reaches you.

Red Flags
2 found

Issues that block dispensing — caught before they reach your counter.

Prior auth — no approval on file
Insurance won't adjudicate. PA submitted automatically.
Insurance rejection — code B17
Claim rejected. Bicentra decodes, resolves, and resubmits.
Green Flags
2 found

Savings surfaced automatically — no manual formulary checking needed.

Generic available — saves $47/fill
Therapeutic equivalent detected. Flagged for pharmacist to offer.
Formulary Tier 1 — $5 copay, no PA
Confirmed covered. Patient notified at pickup.
Cleared
2 resolved

Handled end-to-end — logged automatically, nothing left in your queue.

PA submitted and approved
Filed in record. Approval stored against patient profile.
Refill verified and queued
Patient confirmed pickup. Ready to dispense at counter.

Every flag is timestamped and attributed to an agent — full audit trail by default.

What Bicentra automates

Every workflow that slows your pharmacy down.

Four agents running in parallel across your prescription lifecycle — each one handling its domain end-to-end.

Runs 24 / 7 without supervision
All four agents active simultaneously
Full audit log of every action

Every call answered. Every refill queued. Zero hold music.

Inbound calls handled 24/7 — no hold time, no missed calls after hours
Refill requests taken, verified, and queued without staff picking up
Outbound reminders for pickups, PA approvals, and refill due dates
Clinical questions escalated live to your pharmacist with full context
Inbound call received
Refill queued
Status answered
Escalated to
pharmacist

Works with your current PMS

BestRx
FrameworkLTC
Liberty
PioneerRx
Pharmetika
PrimeRx
QS/1
SiCompounding

No API. No integration project.
Operator reads your PMS screen directly — works out of the box.

Getting started

Live in days, not weeks.

You walk us through your workflow once. We handle everything else.

01
Map your workflow
~1 hr from you · Day 1
02
We build & configure
0 hrs from you · Days 2–3
03
Review & approve
~45 min from you · Day 3
04
Go live
Day 4 onwards
Receive
Scan
Extract
Map

Bicentra vs Manual / Others

Bicentra
Manual / Others
Payroll reduction: automates full technician workload
Up to 70%
Not measured
Workflow coverage: intake to dispensing, one platform
Full
Partial
Setup requirement: API, IT team, integration project
None
Required
Time to go live
Days
Weeks
PMS compatibility: works with any system out of the box
Universal
Limited
Self-healing: adapts when your PMS updates automatically
Automatic
Manual
No hallucinations: multi-agent QA and numeric plot checks
Yes
No
Pharmacist workload: data entry tasks per day
Zero
High
Audit trail: every agent action logged and traceable
Full
None
Revenue Intelligence
Phase 2

Know exactly
what you're owed.

DIR exposure, reimbursement forecasts, and margin opportunities surfaced across every PBM contract — in real time. No spreadsheets. No year-end surprises.

DIR Fee Forecasting
Real-time clawback exposure by PBM contract. Know your true net reimbursement before year-end hits.
Claims Appeal Automation
Rejected claims flagged, appeals prepared, resubmissions tracked. Recover revenue your team doesn't have time to chase.
Margin Opportunity Signals
Daily summary of dispensing trends, rejection rates, and reimbursement gaps — no separate analytics tool needed.
Q1 Q2 Q3 Q4
Estimated DIR Exposure — Q4
$0
↑ 12% YoY
Across 3 PBM contracts
CVS Caremark
$18,400 ↑
Express Scripts
$16,900 →
OptumRx
$11,900 ↓
Claim recovered — appeal approved
+$3,200

This feature is in active development. Early pharmacies get direct input on what gets built.

Join the waitlist
Security & compliance

Built with security and compliance at the core.

Every action Bicentra's agents take is logged, traceable, and aligned with HIPAA requirements.

HIPAA Compliant
All PHI handled under HIPAA requirements
Full Audit Trail
Every agent action logged and traceable
BAA Ready
Business Associate Agreement available

Request a demo

Schedule a 30-minute demo to see Bicentra's AI agents process prescriptions and prior auths for your pharmacy's workflows.

+1

Founded by a team across pharmacy operations, AI engineering, and healthcare technology. Built from the frustration of watching pharmacies run on manual work while the technology existed to fix it.